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Last Updated: October 19, 2026

At Oddmark Custom Engraving, we do our best to get every order packaged carefully and shipped out on time. Please review our shipping policy before placing your order.

Shipping & Delivery Estimates

Unless otherwise specified, orders are shipped via USPS. Shipping and delivery timeframes are estimates and are not guaranteed. Delays may occur due to weather, carrier backlogs, holidays, or other circumstances outside our control.

For custom and bulk orders, production time may vary depending on the size and complexity of the order. Any agreed-upon production or delivery timelines will be communicated as applicable.

Lost or Damaged Packages

Once an order has been shipped, delivery is handled by the shipping carrier. If your package is lost, delayed, or arrives damaged, please contact us so we can help determine the next steps and assist with a carrier claim when appropriate.

Please contact us promptly if your order arrives damaged, and include photos of the packaging and damaged items when possible. Any resolution will be handled in accordance with applicable law and the circumstances of the shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order. Oddmark Custom Engraving is not responsible for delivery issues resulting from incorrect addresses supplied by the customer.

If an order is returned or requires reshipping due to incorrect shipping information, additional shipping charges may apply. Please contact us as soon as possible if you notice an error in your shipping details.

Acceptance of Policy

By placing an order with Oddmark Custom Engraving, you acknowledge that you have read and understood this Shipping Policy.

If you have questions about shipping, delivery estimates, or a specific order, please contact us before placing your order or as soon as an issue arises.